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VIRUS PROTECTION

& REMOVAL

There are several categories of what computer professionals call malware: viruses, trojans, worms & spyware just to name a few. While there are technical differences between them, most non-computer professionals simply refer to the entire group as viruses. No matter what you call them, however, once one of them has taken up residence in your computer you just want it removed as quickly as possible.

DO YOU HAVE A COMPUTER VIRUS?

A great question. Sometimes it’s obvious that a computer has virus and sometimes it’s not; it really depends on what the particular piece of malware is designed to do. Some viruses will announce their presence and actually pop up a message saying something like “You’ve been infected by the ‘whatever’ virus.” In fact one of the earliest computer viruses, called “the Creeper”, did just this – once it infected a system it would spread itself to every other connected computer and display the message “I’M THE CREEPER : CATCH ME IF YOU CAN”

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However, not all viruses publicize the fact that they’ve installed themselves on your PC. Another way to see if you have a virus is to check your antivirus program and see if it’s running. The first thing many viruses do is look for and shut off any antivirus program they can. If your current antivirus software is disabled, try turning it back on. If you can’t, or if it shuts off again, you’re probably infected with something.

UNFORTUNATELY, SOME VIRUSES ARE HARDER TO DETECT. IF YOU EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS YOU MAY HAVE A VIRUS:

SLOW SPEED

Your computer is running slower than normal

ERRORS

You get lots of unusual error messages

RANDOM ICONS

You have icons that have suddenly appeared on your desktop

PRINTING ISSUES

You have problems printing

KEYBOARD/MOUSE ISSUES

Your computer stops responding to your keyboard and / or mouse

LOCKED SCREEN

Your computer seems to be locked up

SHUT DOWN

Your computer crashes

PROGRAM ERRORS

Your programs don’t seem to run correctly

INACCESSIBLE

You have drives (hard disks, CD drives, DVD drives, etc…) that are inaccessible

VIRUS REMOVAL

We’ve removed thousands of viruses through the years.  If you think your PC is infected give us a call and let us discusses the symptoms with you.  If you are infected, we’ll remove the virus the right way and show you how lessen your chances of your PC being infected again in the future.

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